The New Year resolution wave is already building. Right now, families across Florida, Texas, Arizona, North Carolina, and Georgia are having conversations: "This is the year we finally upgrade." "Let's stop renting and build equity." "It's time to buy our own commercial space." In the next few weeks, those conversations will turn into calls, texts, and online inquiries. The only question is: whose phone will they call? And more importantly—will someone answer? Traditional brokerages will handle this the same way they always have: some calls answered, some missed, some returned quickly, others delayed. They'll capture a percentage of the opportunity and accept the rest as "the cost of doing business."

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